Holiday Home Facilities

Privacy Policy

This privacy statement describes how Holiday Home facilities (“HHF”) treats the privacy of persons involved in its business (including customers, visitors to its websites, newsletter subscribers and other business relations). This privacy statement describes how HHF processes personal data and how data subjects can exercise their rights under the General Data Protection Regulation (GDPR).

1. Processing of personal data

We process personal data in the context of our services. HHF is the controller as referred to in the GDPR and has the following contact details:

Holiday Home Facilities
Floris Versterstraat 4
4907 PA Oosterhout
Tel: +31 (0)6 53 15 27 65
E-mail: info@holidayhomefacilities.com

HHF processes personal data in accordance with the privacy regulations and in the manner described in this privacy statement.

A. Clients and data subjects

In the context of our services, we may process the following personal data of our customers or data subjects: name and address details, gender and title, contact details (such as e-mail address and telephone number), personal and business details (such as name or company name, trade register extract and VAT number), passport photo/copy and bank details.

In principle, the processing of your personal data by us is based on Article 6(b) of the GDPR, namely to be able to perform the contract for services concluded with you, for example giving advice, orders to third parties. In addition, we process personal data in order to comply with legal obligations, such as the administrative or identification obligations or tax obligations. We may also process personal data to protect our legitimate interests, such as improving our services. If your personal data is processed on the basis of consent, you will be explicitly asked for consent.

B. Website visitors

As part of our online services, every website visitor can leave his or her contact details on the HHF website. We will use this information to contact you and store it as necessary to answer your question.

Cookies

HHF maintains usage data of the website(s) for statistical purposes. Personal data collected in this way is, in principle, anonymous. The HHF website uses cookies of Google Analytics to track user behavior and general trends and to obtain reports. This helps to improve the functioning of the website. Google may transfer this information to third parties is Google is legally required to do so or to the extent third parties process the information on Google’s behalf. Google is a member of the EU-U.S. Privacy Shield Framework. By using the HHF website, you consent to the processing of data by Google in the manner and for the purposes set out above. Cookies are also placed by using buttons and/or links, as described above under ‘Use of social media’. HHF has no influence on the placement and use of cookies by these third parties.

Use of Social media plugins

Pages on our website can be shared on LinkedIn, Twitter, Instagram and Facebook. HHF does not monitor and is not responsible for the processing of your personal data by and through these third parties. The use of these media is therefore at your own risk. Before using these services of third parties, it is advisable to read the privacy statement of these third parties first.

C. Newsletter subscribers etc.

HHF periodically sends out a newsletter. With regard to the newsletter, we collect personal data such as your (company) name and e-mail address. You will only receive the newsletter if you have given your consent and/or if you are an existing client and we want to inform you about the services and developments relevant to you. For the newsletter, we use the services of MailChimp, which stores the data in the United States. MailChimp is a member of the EU-U.S. Privacy Shield Framework. If you no longer wish to receive the HHF newsletter, you can unsubscribe via the link in the newsletter at any time.

For registrations in the context of events, HHF processes personal data, including name and address, telephone number, e-mail address, (company) name and job title and, where applicable your gender and other data requested in the context of the registration. We process this data in our administration on the basis of your consent.

E. Other relations

Where suppliers or other service providers are concerned, HHF may process personal data such as name and address, telephone number, e-mail address and bank account number, necessary for deliveries or the purchasing of services. We process this data to be able to perform the agreement or to comply with legal obligations, such as keeping records or for auditing purposes.

2. Your personal data and third parties

HHF only shares your personal data with third parties to the extent necessary for the provision of the services with due observance of the purposes set out above. This could include the engagement of another third party on behalf of and at the request of HHF, such as an IT supplier. In addition, HHF may provide personal data to a third party, such as a supervisory authority or another body invested with public authority, to the extent HHF is legally required to do so.

A processing agreement will be concluded with the third party that processes your personal data on behalf of and at the request of HHF, under which such third party is also required to comply with the GDPR. Third parties engaged by HHF who offer services, are themselves responsible for compliance with the GDPR in regard to the further processing of your data. Examples of this are an accountant, a civil-law notary, another third party engaged for a second opinion or expert report.

3. Security

HHF places great value on the security and protection of your personal data and, taking into account the state of the art, ensures that suitable technical and organizational measures are in place to guarantee a security level appropriate to the risk involved. If HHF makes use of services of third parties, such as an IT supplier, HHF will, in the context of the protection of personal data, record agreements regarding adequate security measures in a processing agreement. If HHF transfers data outside the EEA, this will only be done to countries to which an adequacy decision applies, if the recipient is certified for the EU-US Privacy Shield (such as Google and MailChimp), if we have concluded an agreement with a recipient, which includes model provisions as established by the European Commission, or if this is necessary for the performance of our agreement with you.

4. Retention period

HHF does not retain processed personal data any longer than necessary for the purposes of data processing set out above, or as long as is required under the legislation and regulations. In principle, client files are retained for 5 years.

5. Privacy rights

A request in connection with the exercise of privacy rights (such as access, correction, restriction, objection, transferability of data, removal of your personal data or withdrawal of consent given previously) can be sent to info@holidayhomefacilities.com stating ‘Exercise of privacy rights’ or by post to Holiday Home Facilities, Floris Versterstraat 4, 4907 PA, Oosterhout. stating ‘Exercise of privacy rights’. For verification purposes, we may ask you to provide proof of your identity. We aim to respond to your request within one month.

Circumstances may arise in which HHF is unable to honor your request or part of your request as a data subject. Examples of such circumstances are legal requirements by the local authority. If you are of the opinion that our processing of your personal data violates the privacy regulations and that your complaint has not been resolved after you submitted it, you can file a complaint with the privacy supervisor, the Dutch Data Protection Authority.

6. Changes and questions

We may change this privacy statement at any time and will always publish the latest version on our website. We therefore recommend that you consult our website regularly.
If you have any questions about this privacy statement or about your privacy, please contact us by e-mail (info@holidayhomefacilities.com) stating ‘HHF Privacy Statement’ or by post at the address below.

Holiday Home Facilities
o.v.v. Privacy Statement
Floris Versterstraat 4
4907 PA Oosterhout
Netherlands